Poipu Vacation Rental Policies

Please note that many of our condos at our Poipu Bay resort may be rented as a one bedroom or two bedroom configurations.
One bedroom pricing is displayed. Maximum occupancy for one bedroom condos is two people. Please select the two bedroom rate at the appropriate step if you have more than two people in your party.
Please call 808.742.7571 if you have any questions.

Guarantee & Cancellation Policy:

A deposit equal to 25% of the total stay (including taxes and fees) is required at the time of booking to guarantee your stay.  To prevent any issues with your booking, please ensure a valid credit card is provided at the time of purchase.  Bookings on an invalid credit card are subject to cancellation. 

Cancellations are accepted 30-60 days prior to arrival, based on the schedule below. During this time, the full balance will be due and your credit card charged unless we hear otherwise. Cancellations or modifications within 30-60 days are nonrefundable, including for shortened stays or delayed arrivals. We encourage you to review the specific rate details before finalising your booking.
  • December 20 to March 31 - 60 days prior to arrival
  • April 1 to December 19 - 30 days prior to arrival

Accommodation Policy

We must reserve the right to move your reservation to a comparable unit or offer you an upgrade if a comparable condominium is not available. This rarely happens, but we ask for your understanding in these situations. If we have reserved the specific condominium you have requested and must move you, a staff member will call you to discuss the options available. All guests are guaranteed the condominium category they reserve or an upgrade to the next category.

Damage Protection and Cleaning Fee

A damage protection fee of $55 per room per stay applies. This insures up to $3000 worth of protection. A cleaning fee of $300 per room per stay applies.

Travel Insurance

We now offer travel insurance in partnership with Generali Global Assistance. Please visit our Travel Insurance page to learn more and insure your trip.

Please note

All rates are per night and are subject to change without notice until date of confirmation.
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